Privacy Policy

Last Updated: 26-11-2025

1. Introduction

Welcome to Tiatru ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media marketing tool and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information").

A. Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, username, and password.
• Payment Information: If you purchase a subscription, our third-party payment processors collect your billing address and payment card details. We do not store full credit card numbers.
• Communication: Information you provide when you contact our support team or communicate with us.

B. Information from Social Media Platforms

To provide our social media management features, we require access to your social media accounts (e.g., Facebook, Instagram, Twitter/X, LinkedIn, TikTok). When you link these accounts, we may collect:

• Profile Information: Usernames, profile pictures, and basic account details.
• Content: Posts, photos, videos, and other content you publish or schedule through our Service.
• Analytics Data: Engagement metrics (likes, comments, shares) to provide you with reports.
• Access Tokens: Secure tokens provided by social media platforms to authorize our actions on your behalf.

Note: We access this data via the official APIs of the respective social media platforms and adhere to their Developer Policies.

C. Usage and Technical Data

• Log Data: IP address, browser type, operating system, referral URLs, device information, and pages visited.
• Cookies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information (e.g., keeping you logged in).

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide the Service: Scheduling posts, publishing content, and generating analytics reports.
• To Manage Your Account: Handling registration, authentication, and payments.
• To Improve Our Service: Analyzing usage patterns to enhance features and user experience.
• To Communicate: Sending administrative information, updates, security alerts, and support messages.
• To Enforce Policies: Preventing fraud and ensuring compliance with our Terms of Service.

4. Data Sharing and Disclosure

We do not sell your Personal Information. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your Personal Information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Third-Party Links and Services

Our Service may contain links to other websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

Platform Specific Policies:

• Google/YouTube: Google Privacy Policy
• Facebook/Instagram: Meta Privacy Policy
• Twitter/X: X Privacy Policy
• LinkedIn: LinkedIn Privacy Policy

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

To exercise these rights, please contact us at the email provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: Contact US